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A. Personal Data you provide directly to us
- Identification and contact details such as your name-surname, gender, date of birth, email and mobile phone number provided when you register on our portal, our corporate websites and our mobile applications.
- Demographic data such as country, city, area (postcode) and language preference based on the registration form on the Seasmiles website, individual brand websites and our mobile applications.
- Data provided by you when making bookings either on the websites of our Group's brands or on our mobile applications such as data about each booking, booking number, purchase date, number of tickets, booking line-up (such as the number of children, infants, pets) or data about each ticket, the ports of arrival and departure, the date and time of departure and arrival, the name of the vessel, the passenger (s) details, the type of seat, the type of cabin, the type of passenger, the type of vehicle, the type of discount, the ticket number, the ticket fare, whether the Seasmiles card was used, the unique ID for permanent residents of the islands. Moreover, data related to your consumption on board which is provided when purchasing products from the on-board shops (such as Wifi access purchases). Information such as your booking history, future scheduled trips, the Seasmiles tier you have been placed at and your specific Seasmiles status, your preferences for specific special offers, destinations and special offers from our partners will be used to tailor our special offers accordingly to suit your preferences.
B. Personal Data we automatically collect about you
- When you visit our website and use our applications certain information is collected via cookies, pixels, SDKs and/or javascript code, such as information about bookings not completed, the pages and number of pages you visited before making a purchase, the time you spent browsing each page, and the browsing device (desktop, mobile), the words you searched for, destinations of interest, the succession of certain events such as the option to create an account, the option to pay when browsing, the sequence of pages you visited and on which page you ended your browsing session, the searches about a trip that you saved, and the completed booking process steps and the point at which you abandoned the process.